Privacy Policy

We undertake stringent measures to protect the privacy of our customers, third-party sites, and business partners. We value this relationship and nurture our bonds built on goodwill and credibility. Hence, we remain cautious of causing no breach of the personal data collected on JustTravo.  

Why Do We Collect Personal Information?

We collect personal information such as your first and last name, contact number, postal address, and e-mail address that you enter in the form. Your IP address and the User-Agent string of your browser can also be saved. The latter tells us about the type and version of the browser you used, as well as the operating system you used. This step is required to prevent spam. In some cases, we may also save your billing information related to the credit card you used to make payment.

We may require information about specific travel preferences that you will have. You may not be able to provide us with the same. However, some of it is required for us to receive because only then can you register with us and use our services through the website.

Other Sources to Collect Personal Data

Your personal information may also be collected offline, such as when you contact our customer support team. Other sources, such as marketing partners, public databases, and social media channels, may also be used to collect your data within legal limits.

Gravatar Service 

Gravatar means Globally Recognized Avatar, which can be used as a free service by users. When a user creates their Gravatar and then writes any comment on a site where Gravatar is active, their Gravatar picture shows up on the same page.

To determine whether you are using the Gravatar service or not, the system generates a string with no name using your email address. You can read the Gravatar privacy statement at https://automattic.com/privacy/. Your profile image will be publicly visible next to your comment once it has been approved. 

How Do We Protect Your Data?

We have put in place all the significant security measures in order to safeguard your personal data. It is worthwhile to mention that only authorized employees have access to a user’s personal information, and only when necessary for legitimate business purposes. Furthermore, no unauthorized parties can access your information because we use firewalls, intrusion detection systems, and encryption when transferring your personal information between your system and ours.

This is to emphasize that you must also play a significant part in being vigilant and preserving the confidentiality of your own data. You should not divulge to anyone your username, password, or any other sensitive information pertaining to your registered account. Our representatives shall assume that you have approved the instructions to use your registered email address or username if they receive such a request.

When Do We Use Your Personal Data?

We may use your personal information to conclude some important tasks, as listed below: 

  • To allow your booking process to be completed
  • To share pertinent administrative information with you 
  • To respond to your questions
  • To send you marketing communications
  • To inform you to take part in contests and promotional activities
  • To carry out our business objectives such as audits, data analysis, monitoring and prevention, enhancements, and expansion and development

To Whom Do We Disclose Your Personal Data?

Information about you may be revealed to:

  • Organizations that provide IT products and services and help us serve you, like data hosting operators and other related service providers
  • Established authorities like auditors, courts, internal compliance organizations etc, as per norms of the law 
  • Agencies such as CyberSource that aid us in credit decisions, risk analysis etc, to eliminate the occurrence of fraudulent activities
  • Travel companies, tour operators, and other similar service providers

Beware of Fraud Activities  

You must always be mindful of not sharing your personal information such as login credentials, credit card details, and address with any agent or representative from JustTravo. You will be contacted by our team only in case of a concern or issue raised by you or a query-related email sent by you. No representative from JustTravo shall contact you and ask for your personal information.

Beware of Uploading Media

You must not upload photographs containing embedded location data (EXIF GPS) to the website. Visitors can easily download and extract location data from the images.

Cookies

If you want, your name, email address, and website can be saved in cookies when you leave a comment on our website. This has been enabled for your convenience so that you do not have to enter your information again while writing additional comments. These cookies will stay for a year.

When you log in to the site with an account, we will temporarily set a cookie to see if your browser allows cookies. This cookie, which contains no personal information, is deleted when you close your browser.

When you log in, we will also create a number of cookies to save your login information and screen display preferences. Login cookies, as opposed to screen options cookies, are only valid for two days. If you select “Remember Me,” your login will be active for two weeks. If you log out of your account, the login cookies are deleted.

Information Embedded from Other Web Sources

The behavior of embedded content (such as images and videos) from other websites that may be present on our website is identical to that of a visitor who has actually visited the other website. These websites may collect information about you. They can also use cookies, third-party tracking, and keep track of how you interact with the embedded content, including how you interact with it if you are logged in to the website with your account.

Other Information

The comments you leave, as well as any associated metadata, are saved forever. This enables us to recognize and approve any additional comments without holding them for moderation.

Administrators of our website can examine and update your data if you need to do the same. If you have an account on our website or have left comments, you have the right to request a copy of any personal data we store, including any information you have provided.

If you would like us to delete any personal information we may have about you, just let us know. This does not include any data that we must keep on file for administrative, legal, or security purposes.

Contact Us
In case of any query or concern regarding our Privacy Policy, you may contact our team at info@justtravo.com

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